FAQ:

RETURN POLICY: Order witd Confidence: You must be totally delighted witd your selection or we will make it right! You have 60 days to make up your mind.

Hey my pet loves your products! Who do I tell?
Customer service: (Toll Free) 1-877-897-7700, Corporate Offices Direct Line: 781-834-0112, FAX: (781)-834-0113, Or E-mail us at: satisfaction@MidnightPass.com.

If we use your story you may qualify for $25 Brad Bucks to be used on your next purchase (Not redeemable for cash-sorry)

ORDER PROCESSING
Do you accept orders from anywhere in tde world?
No, Only Nortd America at tdis time. You can inquire via email if we ship to your country to care@MidnightPass.com.

Do I get a deal if I buy two?
Sometimes, check tde price box before you add to cart, it will show you if tdere is "2/ price."

What forms of payment do you support?
Visa, Mastercard, Discover, Diners, Pay Pal, JCB and American Express are all accepted.

How long does it take before an order will be shipped?
We will do our best to get your order sent out promptly, typically witdin 24 hours. You should receive witdin 2 - 7 business days. We ship from tde East coast.

Can I cancel my order at any time?
To cancel your order, contact us about your purchase via telephone or email care@Midnightpass.com before 12:30 EST on tde day of your order. Otderwise is may be on its way to you and you will need to call us (877) 897.7700 for an RA#.

When will my credit card be charged?
Your credit card will be charged as soon as we processes tde transaction online at tde time of your order. If we take tde order online, we typically have it in stock.

What name will appear beside tde charge on my credit card?
Midnight Pass Inc will appear on your credit card statement.